DNS_PROBE_FINISHED_NXDOMAIN

NS for vodafone.co.uk is not being resolved only on 1.1.1.1.
35 Replies
1.1.1.1
1.1.1.15mo ago
DNS over Discord: NS records
vodafone.co.uk NS @9.9.9.9 +noall +answer
NAME | TTL | DATA
---------------+--------+--------------------------
vodafone.co.uk | 3,592s | ukxms1dn92.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxgl1dn92.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxms1dn91.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxgl1dn91.vodafone.co.uk
NAME | TTL | DATA
---------------+--------+--------------------------
vodafone.co.uk | 3,592s | ukxms1dn92.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxgl1dn92.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxms1dn91.vodafone.co.uk
vodafone.co.uk | 3,592s | ukxgl1dn91.vodafone.co.uk
diggy diggy hole
D JP
D JPOP5mo ago
Anyone from @Cloudflare (Server Owner) available? As this is now a network wide issue
Peps
Peps5mo ago
?pings
Flare
Flare5mo ago
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
D JP
D JPOP5mo ago
@Idle @Peps apologies, im new to this server
Peps
Peps5mo ago
seeing some kind of error in the query 4 ("..time limit exceeded")
D JP
D JPOP5mo ago
No description
D JP
D JPOP5mo ago
when I retry i get this
1.1.1.1
1.1.1.15mo ago
DNS over Discord: A records
www.vodafone.co.uk A @1.1.1.1 +noall +answer An unexpected server failure [2 - ServFail] occurred when looking up the domain
diggy diggy hole
D JP
D JPOP5mo ago
From google dns
No description
D JP
D JPOP5mo ago
It looks like cache purge via https://one.one.one.one/purge-cache/ didnt help either 🤔
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Peps
Peps5mo ago
checking it out some more and will escalate it in a minute if needed
D JP
D JPOP5mo ago
thank you
Peps
Peps5mo ago
from what I can tell so far, it appears to be something on Vodafone's side https://dnsviz.net/d/vodafone.co.uk/dnssec/ https://dnssec-debugger.verisignlabs.com/vodafone.co.uk
Peps
Peps5mo ago
No description
Peps
Peps5mo ago
DNS Propagation Checker - Global DNS Checker Tool
Instant DNS Propagation Check. Global DNS Propagation Checker - Check DNS records around the world.
D JP
D JPOP5mo ago
that still doesnt make sense. DNSSec seems to have an issue but the servers are resolving fine https://dnsviz.net/d/vodafone.co.uk/servers/ THis is also the case for voxi.co.uk https://dnsviz.net/d/vodafone.co.uk/responses/ also there have been no DNS changes from our end
Peps
Peps5mo ago
it seems like their nameservers are having issues
Peps
Peps5mo ago
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
Peps
Peps5mo ago
1000 probes trying their 4 nameservers all having mixed results only about 25% actually succeeds so far it really seems to be something on their side Are you from Vodafone?
D JP
D JPOP5mo ago
yes
Peps
Peps5mo ago
ah I see
D JP
D JPOP5mo ago
anychance we can connect off this thread?
Peps
Peps5mo ago
I'm just a community volunteer, so I won't be able to do much for you but looking at those RIPE Atlas reports I sent, its not something specific to 1.1.1.1 as even global probes are having issues connecting to your nameservers If you think it's still needed, I can try to get someone's attention at Cloudflare
D JP
D JPOP5mo ago
I would have expected some sort of a cache to cause the other nameservers to respond back with a result however, cache busting 8.8.8.8 and retrying still seemed to help resolve
D JP
D JPOP5mo ago
No description
Peps
Peps5mo ago
about 25% of the probes seem to be able to resolve successfully with the nameservers, so my guess would be that 8.8.8.8 is just one of those lucky few and immediately caches the result
D JP
D JPOP5mo ago
Seems to resolve intermittently now
D JP
D JPOP5mo ago
can you run one for voxi.co.uk please?
Peps
Peps5mo ago
sure, 1 sec
Peps
Peps5mo ago
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
RIPE Atlas - RIPE Network Coordination Centre
RIPE Atlas is the RIPE NCC's main Internet data measurement system.
D JP
D JPOP5mo ago
just trying to see if there is a log when cloudflare last refreshed caches There was no change done from our end Trying to get a RCA (if any of these sound rookie, it's cause it actually is - i'm sadly not from networks. Trying to personally understand what went wrong)
SebastiaanYN
SebastiaanYN5mo ago
It looks like we were unable to connect to the nameservers in the given timeframe Might be the result of network issues
D JP
D JPOP5mo ago
Thanks all - you've been of massive help. Issue seems to have resolved globally now 😄
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