Lost access to the email linked to my account. Need help
Guys, I have this account that is linked to an age old email that I lost access to. I somehow managed to remember the email ID but I cannot remember the password. Since no recovery method(s) set, I don't think I can recover that account. I don't need to recover that email. I just need to be able to switch my email id from that one to an email that I use. Other than submitting a ticket, is there anything else I should do?
16 Replies
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
^ Some resources
thanks, I'll check it out
it's not of any help unfortunately
I don't have that email logged in. The only thing I remember is the email ID
Have you tried the automatic recovery tool?
yes
I just tried it
Ok
it sends an email
but i can't access it unfortunately
It should send an email to the one you provided. In the questionnaire
Would you mind sending me a photo of what it says
just a sec
I clicked on the forgot password
^
Click on the url in that message
Then use the automatic recovery tool
ohhhh, i was using a reader, that's why it didn't come up mnb
unfortunately, didn't work
I've already created a ticket
It asked you to create a ticket?
yea, I created a ticket even before that though
I bought the champions 2024 bundle yesterday
is that proof enough?
that, that account is mine
:|
like, I have the receipts and stuff
cause I really don't remember the account creation date and stuff. That account was mostly alt that I recently started to main
I don't even remember the dob i put there
They will ask you for the required information
okay