V
VALORANT4mo ago
gun

Issue with region change

I have moved to Canada from Singapore recently, and riot is absolutely refusing to move my account under the excuse that "I am using a VPN". I have tried to tell them multiple times that I don't even OWN one but they're stipulating and not helping me progress further, it feels like i am begging them to do their job :)
9 Replies
gun
gunOP4mo ago
I hit immortal and have 1.6k sgd in skins, so them barely wanting to help instead of chatpgpting an apology statement really has me pissed off what else could i do to prove my residence is what i keep asking them, but they respond saying "you need to physically be in your desired region"... I AM my ass is sitting in canada kissing the floor and they're saying "erm actually ur not even there"
Saucywan
Saucywan4mo ago
Can you show the response from your ticket please
gun
gunOP4mo ago
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gun
gunOP4mo ago
my response pt6
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Saucywan
Saucywan4mo ago
Thanks What isp do you use? ISP = Internet service provider
gun
gunOP4mo ago
not too sure, how do i check?
gun
gunOP4mo ago
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Saucywan
Saucywan4mo ago
Thanks Keep on playing on the account, Give it like a couple of weeks. The system that determines where you live takes a bit for it to change your region. So their system is most likely out of date
gun
gunOP4mo ago
thanks man
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