GPD Win, no/black internal display [is Hardware failure not software]:

My Win 4 died mid-game and hasn't shown anything on the screen since. I can connect a monitor and see it boot to gaming mode, and can access the terminal with Alt+Ctrl+F2/F4, but there's nothing but the backlight on the internal screen. I've upgraded to latest, rebased to older versions in other posts, but I'm stuck. Desktop mode the internal screen is the main, so can't do anything there, nor see mouse to try to use a monitor GPD Win 4 6800u
No description
No description
No description
No description
28 Replies
LeftyPencil
LeftyPencil2mo ago
Bazzite deck: 40 Gamescope: 3.14.28+ Disabled wake animations
Aru
Aru2mo ago
Could you try booting a live iso and confirm it's not a hardware failure? I'm on the 6800u win 4 and don't have this issue
LeftyPencil
LeftyPencil2mo ago
yeah I cant see the BIOS Pressed Fn+F7 on boot, zilch Guess I have a shiny brick?
Aru
Aru2mo ago
Could you not hook it up to an external monitor?
LeftyPencil
LeftyPencil2mo ago
I am, still not seeing it
Aru
Aru2mo ago
My immediate first reaction would be that it might be a hardware failure, since you can't even see the bios menu If it was a bad SSD, you'd still be able to see the bios menu
CheZZ
CheZZ2mo ago
my professional opinion is that the screen is toast given that you see nothing on it
LeftyPencil
LeftyPencil2mo ago
Alright, thanks I'll check out replacement screens
Aru
Aru2mo ago
What's weird is that I'd expect video out to work But yeah, some sort of hardware issue would be my guess
LeftyPencil
LeftyPencil2mo ago
I'd like to at least remove and reseat it first-does it need to 100% discharged?
Aru
Aru2mo ago
No idea on that, but if you want to 100% discharge, could you disconnect the battery + hold power to remove any residual charge?
CheZZ
CheZZ2mo ago
mobo fried? you said that backlight worked? i don’t know nearly enough about the GPD Win machines to tell you with certainty, but it does sound like some sort of hardware issue
Aru
Aru2mo ago
Tbh I don't know either, maybe someone in the gpd discord or subreddit might have more info
LeftyPencil
LeftyPencil2mo ago
Swapped a screen with another unit that at least shows the GPD logo, same behavior-just backlight works Gonna swap back to ensure the screen still good but dang Both screen still good 💀 Imma close this, but thanks for helping be find it's hardware Mine tend to turn back on if power is held. Guess that's not normal?
Want results from more Discord servers?
Add your server