CF blocking RSS bot from email service provider despite custom rule

Hey, so I have an RSS automation in my ConvertKit email service provider account that automatically pulls new blog posts and sends them out via email. Since switching to CF, this automation has broken. I have spent hours trying everything to fix it. IP allow rules on my server. IP allow rules on CF. I checked all the boxes with a skip rule. I checked only some. I tried allowing just the user agent. Nothing works. I'm not sure why it's so hard to tell CF to back off a list of 3 IP addresses or a certain bot without disabling Bot Fight Mode altogether. If anybody could please help me, I'd be very grateful. Thanks!
23 Replies
Chaika
Chaika4mo ago
I'm not sure why it's so hard to tell CF to back off a list of 3 IP addresses or a certain bot without disabling Bot Fight Mode altogether. If anybody could please help me, I'd be very grateful.
The answer is very simple but not good news: Bot Fight Mode (the free version, not Super Bot Fight Mode which pro or above have) is not configurable/skippable at all, by anything. It's either on, or off. Custom Rules can only skip Super Bot Fight Mode (fwiw they're both options that are recommended only for use while under attack/and are "high security" options)
Nik
NikOP4mo ago
Oh, so I have to turn off BFM and that's the only way? But that should also be safe? It's not a super high traffic site anyway.
Chaika
Chaika4mo ago
Oh, so I have to turn off BFM and that's the only way?
Yes
But that should also be safe?
"Safe" is relative, but BFM is a really heavy handed solution and going to make normal visitors/etc go through challenges occasionally, etc. Just not necessary unless you're constantly under attack and you can't better fight it off with more targeted custom rules
Nik
NikOP4mo ago
Hmm, I have Ninja Firewall and some custom rules
Nik
NikOP4mo ago
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Nik
NikOP4mo ago
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Nik
NikOP4mo ago
So if I have some level of protection via these, is that usually enough for a "normal" site like mine? I get less than 10k visits/mo
Chaika
Chaika4mo ago
probably way overkill if anything. With small sites I wouldn't worry as much about attacks as I would about keeping stuff up to date/not getting hit by some big vuln that people scan the web for blocking non-standard ports is also a good idea if you don't use them, ex: not cf.edge.server_port in {80 443}
Nik
NikOP4mo ago
Oh, okay, thank you! So I could add this blocking non-standard ports rule instead of the custom one I have now trying to fix the RSS and turn off BFM?
Chaika
Chaika4mo ago
that'd work
Nik
NikOP4mo ago
Amazing! Oh, is there a way to verify if I'm using those standard ports? Just so I don't accidentally kill anything that's being used.
Chaika
Chaika4mo ago
when you visit your website, do you ever manually specify an alternative port, for example: https://example.com:8443 (cf only supports a few like 8443, 5443, etc) if you don't, and you just type http:// and https:// that's just 80/443 respectively
Nik
NikOP4mo ago
Oh, no, I don't! Ahh, so if people just use the basic http/s then they are using only those 2 ports? Wow, amazing, I didn't know. Learned something! Okay, should I paste the expresseion under hostname? Or what type of rule should I make this? Ah nvm I just edited the expression directly
Chaika
Chaika4mo ago
ah sorry yea just edit expression
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Nik
NikOP4mo ago
ok yeah, got it I think! this is the first rule
Nik
NikOP4mo ago
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Nik
NikOP4mo ago
and it just looks like this
Nik
NikOP4mo ago
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Chaika
Chaika4mo ago
yup looks good, yea you'll get some amount of random bots/crawlers trying those alt ports. It makes connections to your origin which either fail, or work (if bound to them) and could let them bypass cache
Nik
NikOP4mo ago
Oh, okay, but the "good" bots like Google search crawler etc., those use the normal ports as well?
Chaika
Chaika4mo ago
yea google can index non-standard ports (if you had an app on them) but it's not going to do so unless something links to it/it has a reason to
Nik
NikOP4mo ago
Makes sense okay, now just turning off BFM to see if the automation works awww hell yeah, it works!! Thank you so much!!! lifesaver @Chaika 🙏 I spent so much time on this lol really made my day! really appreciate your help, thank you!
Chaika
Chaika4mo ago
no problem, yea sadly this isn't the most obvious and people miss the "Super" part from the bot fight mode rule skip
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