I couldn't pay for workers from free plan
My website is getting reasonable traffic. Sometimes, the website is down, due to extensive requests. I tried purchasing the workers, showing 5$, but when I try to add card details and purchase, I am getting an error. Screenshot added. I have tried with multiple cards and the result is the same. Is it because I am having a free plan, restricting me from purchasing the workers?
10 Replies
Having cloudflare free plan shouldn't restrict you from buying workers, do you get any notifications in your banking apps?
No I haven't got any messages or notifications from the bank.
Indian card?
https://community.cloudflare.com/t/cannot-pay-for-invoices-code-1211/533971
I think your best chances are with contacting the billing team through that support button at the top, seems like an actual issue processing your payments between cloudflare and your bank / payment provider.
Yes. Its an indian card. Infact I have tried multiple cards. I can't manually pay. the above scenario is for subscription, right?
Unfortunately, I am on the free plan now. Without upgrading I cant contact the support team. Is there any email which I can use?
Both your scenario and the scenario on the community form seem related, workers paid is also a subscription.
Yes. Will Amex work?
I don't know, worth trying 🤷♂️ , otherwise to get in contact with support members if not working through the dashboard, the https://community.cloudflare.com/c/general/billing/32 forums is probably the next best place to ask this.
I will ask here. Also, can you share an email, which I can contact?
@Amjad there is none, these are the only supported channels:
https://developers.cloudflare.com/support/contacting-cloudflare-support/
Cloudflare Docs
Contacting Cloudflare Support · Cloudflare Support docs
Cloudflare Support cannot perform the following actions:
okay. Thank you for your support. Let me try with some foreign cards.