begin recertification?????
Hey, so this screen is from a friend of mine. He launches the Game and it instantly throws him into a Training Game. He cant open any doors, its just the Box on the left side. Re-Installing didnt changed anything. Does somebody knows whaz this is?
41 Replies
we are trying to track this down. can you ask your friend to answer the following questions?
* Are the voice lines playing when they get into the room?
* Does a blue area highlight appear in front of the door at any point?
* Do they get the cutscene at the beginning?
thank you for ur help.
so there are no voicelines playing, except if he hits his Q, pheonix says "No Charges left"
there is no blue highlighted area at the door. the game launches, shows "Basic Training Frankfurt" and he spawns in this little room
thank you!
what about the cutscene at the beginning?
nope there is none. After hitting play in the launcher he gets directly thrown in this training game
kk thx
Hi I got the same issue I got stuck right there 🥲 can anyone help me
Try turning ur wifi off when in there
Wait for about 4 minutes
Then turn it back on
Oh okay I will try been here or hour 🥲
if you found out how to solve it, pls tell me xD
U can try the same thing i told him
It did not work 😢
It didn't take u to the menu screen?
It did not 😢
you tried it too before?
should be like 4-5 mins?
Yea around 5 minutes
So what happened after u connected back to the internet?
it same goes back to hong kong then straight to this room
Hm then u prob can't do anything other than waiting for a fix by riot
so youve done it too im not sure if it takes 5 mins
but ill try again
I have fixed it when it was the old training thingy
Thought it would work for the new one too
But anyways
damn i searched this issue no results from google
I haven't played the tutorial. What is supposed to happen?
i think we souldnt be straight here so
hmm lets submit a ticket to riot
I already submitted
@OneUP we are trying to track down this issue. can you answer the following questions?
* Are the voice lines playing when you get into the room?
* Does a blue area highlight appear in front of the door at any point?
* Do you get the cutscene at the beginning?
@Riot Schmick
I dont have voice playing in the room except i afk they call me phoenix be hurry 😅
no blue light only red light on like loading..
at first login yea its like cutscene but it directed me to map hongkong then the room
Still the same even after a day 🥲 should I try create new account? or it just waste my time again
Maybe we finally found the backrooms
Even I reformat my pc and create new account
It's still the same 🥲 this is sad
Its a game issue
U can't do anything about it
I hope they can fix this soon
Im itchy to play ðŸ˜
@DeeKey i figured it out which storage you installed your valorant ?
@DeeKey when I download games
mine is i mostly put it on hdd coz of larger storage i tried transfer it in SSD It works homie!
Uh huh
So it MIGHT be cuz the game loads too late for u guys
He installed valo on a M.2 NVMe SSD..
what mainboard do you have
im using pc
Yes but what motherboard
Chipset
msi mobo
@DeeKey Bro i submit a ticket ah prolly this fixed mine 😂
oh nice.. ty. ill forward it to my friend
hey, did you found something out? My thought is, that it could be some issues with older mobo. My friend got my old B460 which is the same generation like @OneUP H510 Mainboard. Or it could be the LGA1200 CPU´s.
what mainboard do you have?
Why are you asking me?
oh i thought bc of your message, that you run in the same issue... sorry xd
i wouldn't be working on the issue. it's not my area. i was just gathering info to pass on to the relevant team.
but whatever it is, i doubt it will be something you can fix on your end.
yea i think so too they'll just let you pass the tutorial to avoid stuck in the same room
i get the same error i tried making a new account and reinstalling but i dont even get a cutscene for the tutorial