No one responding to my ticket
Hi, my ticket is 00990332, I haven't received a response to it still after a week (since Jul 29), it is about billing issues, can you pls help, thanks.
4 Replies
Hi, any help?
I've had a payment error, but payment through Paypal solved it. Or have you already used it and still encountering an error?
@Cloudflare (Server Owner) hi can you please help
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.