Critical error

Pod seems to have hardware issues. I cant connect to it to backup my data and im still paying full price for it
No description
8 Replies
Marcus
Marcus5mo ago
Log a support ticket on the website, Discord is community support and not really many RunPod staff here.
Νέμεσις
ΝέμεσιςOP5mo ago
run pod staff takes weeks to answer i dont have that much time
Marcus
Marcus5mo ago
You can type out the pod id so it doesn't have to be manually typed from the screenshot then maybe @Elder Papa Madiator can help escalate it for you.
Νέμεσις
ΝέμεσιςOP5mo ago
in the ticket i just sumbitted i had to enter my pod id wich is "ID: 12hhe7njkpy7kb" its not the first time i had a problem with Swedish pods, i just hope it wont last 4 weeks like last time
Marcus
Marcus5mo ago
I use US region for community cloud now, seems more reliable and has amazing internet speeds.
Νέμεσις
ΝέμεσιςOP5mo ago
but US region power caps their GPU i have way worse performances on US servers by like 70%
Marcus
Marcus5mo ago
Hosts are not allowed to power cap their GPUs, you need to report them if they do so they can be unlisted.
Νέμεσις
ΝέμεσιςOP5mo ago
lol i cant report every pod i try to run i tried several french, US, german and Swedish pods only swedish were working as intented
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