Device Active error when trying to install Bazzite

Hi I'm currently facing some issue with installing Bazzite onto my ally x, when I get to bit to start the install after making my user account and selecting the drive it comes with an error stating "device is active" then when I reset, windows is borked and I have to recover from the cloud. I have fast boot and secure boot turned off, I have turned off bit locker on the device and held shift during shutdown and used cmd to get a 'true' shutdown as advised on other posts but non of this has worked. Is anyone aware of something else I might be doing wrong or that could be causing this? Any help would be greatly appreciated as each restore takes about an hour and I'm banging my head against a wall TIA
29 Replies
HikariKnight
HikariKnight•5mo ago
did you turn off fastboot in windows or in the bios?
LoginCharlie
LoginCharlieOP•5mo ago
Both, first in power settings in windows then confirmed in the bios
LoginCharlie
LoginCharlieOP•5mo ago
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LoginCharlie
LoginCharlieOP•5mo ago
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LoginCharlie
LoginCharlieOP•5mo ago
Just add context this is what I see in the install destination, I've not run it now but when its said there is no space and I've reclaimed it the last 3 times it's given me the same error
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LoginCharlie
LoginCharlieOP•5mo ago
Haven't tried again yet, wanted to try and figure out a cause first sorry for the slow reply, I'd been at it most of the evening and headed off to bed
Kasher_CS
Kasher_CS•5mo ago
You sure bitlocker is off? Since you're deleting everything, you could try using the command line instead in Linux (As I wrote in other posts here)
LoginCharlie
LoginCharlieOP•5mo ago
pretty sure, I ran it command to turn it off and the bitlocker option in control panel disappeared I don't have any other OS installed other than windows at the moment, so how would I use the command line in linux? also if it makes any difference to finding a solution, I'm not wanting to dual boot
LoginCharlie
LoginCharlieOP•5mo ago
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Kasher_CS
Kasher_CS•5mo ago
By pressing Ctrl+Alt+F3, you can access the command line Lemme copy what I wrote Open Bazzite Press Ctrl Alt F2 to go to the terminal Type cgdisk /dev/nvme0n1 to see your drive Delete everything
LoginCharlie
LoginCharlieOP•5mo ago
sorry, maybe I'm being thick at moment, but Bazzite isnt installed, its literally on a usb ready to install, so how can I open it?
Kasher_CS
Kasher_CS•5mo ago
Open the installer I mean
LoginCharlie
LoginCharlieOP•5mo ago
ahhhh cool one min After I delete everything do I just go back to the installer as normal?
Kasher_CS
Kasher_CS•5mo ago
I think its fine, but you should reboot just to be safe
LoginCharlie
LoginCharlieOP•5mo ago
Will do, also this is going to sound incredibly stupid but I'm pretty new to Linux once I get into it how do I delete stuff?
LoginCharlie
LoginCharlieOP•5mo ago
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Kasher_CS
Kasher_CS•5mo ago
Down arrow once You can't delete free space after all
LoginCharlie
LoginCharlieOP•5mo ago
Thank you I'll give it to go now and if it doesn't work our store from the cloud and get back to you in an hour 🤣
Kasher_CS
Kasher_CS•5mo ago
Oh yeah and write Forgot to mention
LoginCharlie
LoginCharlieOP•5mo ago
Write what sorry?
LoginCharlie
LoginCharlieOP•5mo ago
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Kasher_CS
Kasher_CS•5mo ago
On the line below, the rightmost word
LoginCharlie
LoginCharlieOP•5mo ago
Done that, rebooting now Holy shit that looks like it's worked it's actually doing the install now Don't want to jinx it but thank you so much
Patrick1982
Patrick1982•5mo ago
I got it working by using Windows installer and Format everything . It install now
Kasher_CS
Kasher_CS•5mo ago
That's a new way
LoginCharlie
LoginCharlieOP•5mo ago
@Kasher_CS it's worked, just restarted after setting up bazzite
LoginCharlie
LoginCharlieOP•5mo ago
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LoginCharlie
LoginCharlieOP•5mo ago
Thank you again
Kasher_CS
Kasher_CS•5mo ago
NP
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