Is there any way to collect a user variable via text input without blocking the flow?
Hello everyone!
Is there any way to collect a user variable via text input without blocking the flow?
My scenario is as follows: if my client takes more than "x" minutes to respond on WhatsApp, I would like to trigger it again to keep him engaged in the chat, and if he exceeds a certain time without responses, end the chat with a personalized message.
From what I understand, this is not possible, because the text input bubble blocks the flow, so I cannot perform periodic checks to evaluate user engagement.
Is there any way to solve this?
4 Replies
No way to do this for now!
Here is the feature request: https://github.com/baptisteArno/typebot.io/issues/1225
GitHub
User "idle" event · Issue #1225 · baptisteArno/typebot.io
I think would be important to be able to set a timeout on every type of input blocks. Lets say a contact takes longer than 5 minutes to answer... We could set this to be the timeout, and then execu...
Ohh, interesting!
Thanks for the feedback @Baptiste
I like this one a lot too! @Baptiste hope you do it soon I have some ideas for this too!!!