V
VALORANT4mo ago
venom

valo support

i went to valo support for help and they replied and told me the issue i am having but i had some questions and i asked them but i got no reply should i make a new ticket
11 Replies
azan 🪐
azan 🪐4mo ago
Yes, but im curious what question did you have?
venom
venomOP4mo ago
u see they said i have windows 10 even tho i told them i use 11 so i asked them if they had mistaken me for someone else so as a result i didnt use the method they told me to use to fix my issue but i never i got a reply
jidat
jidat4mo ago
So whats ur issue?
venom
venomOP4mo ago
No description
venom
venomOP4mo ago
this is my problem i told valo support abt it and they told me to use this guide https://support-valorant.riotgames.com/hc/en-us/articles/360048522893-Your-Firewall-VS-VALORANT so what do u guys think @jidat @azan | ping for help! hello guys?
azan 🪐
azan 🪐4mo ago
ohhh that issue yeah i think its because of the windows you're using theres a type of win 11 that doesnt work with val
venom
venomOP4mo ago
i have win 11 pro and its been working properly for the past 8 months @azan | ping for help! what do u think?
azan 🪐
azan 🪐4mo ago
Open Windows Firewall: Press Win + R, type control panel, and hit Enter. Navigate to System and Security > Windows Defender Firewall. Allow an App or Feature: Click Allow an app or feature through Windows Defender Firewall on the left-hand menu. Ensure that VALORANT and Riot Client are allowed through both private and public networks. Add Exceptions Manually: If the above step doesn't work, try adding the exceptions manually. Go to Advanced settings, click Inbound Rules, and New Rule.... Select Program, then browse for your VALORANT.exe and RiotClientServices.exe files, and allow them.
venom
venomOP4mo ago
that is the same thing support told me to do and i tried and it doesnt work @azan | ping for help! i have been trying to contact them but no reply @azan | ping for help! what do u think bro? @jidat wby man
azan 🪐
azan 🪐4mo ago
Tbh, valorant support is probably the best for this.
jidat
jidat4mo ago
That looks like a photo from the internet Take a ss of ur issue please.
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