Trouble with email conversations
Hi, I'm using the paid/hosted version and am having trouble with emails. I've connected a gmail account. And using gmail, sent an e-mail to a person who is also listed in my twenty.com. I'd expect that email to then show up under the twenty.com > people > email tab. But still nothing appears.
Is the expectation correct? Any help is appreciated! (I've also waited longer than 10 minutes for any sync to happen. The site occasionally has server errors so maybe a process is not running properly)
3 Replies
Hi @onavhamid , thanks for reaching out! We had a scheduled downtime on messaging sync but it's back on track now. Within 10 minutes you should have your email synchronized 🙂
Thanks you @marie ! Emails are working.
@marie I've got an opportunity which continues to show "server on coffee break" when selected. Is this also a temporary issue? It has been 2-3 hours where I see this.
Hi @onavhamid, do you still see the issue, if yes on what page? happy to discuss on Support chat or by DM 🙂