r2 suspended due to payment failure
my r2 suscription is charged every 26'th of the month, so yesterday cloudflare tried to charge my paypal account without even filling an invoice and since i dind't loaded the funds yet, the payment failed.
now i have my r2 suspended, got no invoices in my account, and cannot retry the payment
i send a ticket and still no response...
anyone got this problem?
1 Reply
late response but Cloudflare's started doing preauthorization on usage based products to try to prevent abuse/scams (people abusing usage based services for a month and bouncing on the payment is an ouch): https://developers.cloudflare.com/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/#account-payment-method-preauthorization
still no response on ticket at all?
Cloudflare Docs
Cloudflare Billing Policy · Cloudflare Support docs
The terms subscription and add-on service are used interchangeably in
this support guide.