riot support system issues.
i was hardware banned 4 months ago from valo, ( no reason to discuss the ban rn )and i waited for it the entire time, and supposedly the ban was supposed to be lifted on 24th of june 2024 as said by a riot employee as seen in the screenshot but when i tried to log in the ban was still there so i tried reaching it to riot again and to my surprise i was somehow banned on 23rd before i was even unbanned lol. is there anyone able to help ?
![No description](https://cdn.answeroverflow.com/1264556078981709885/en97Jomm.png)
![No description](https://cdn.answeroverflow.com/1264556079266660446/8PljFEFx.png)
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