UNPAID invoice
Hello guys can you help me with this? This error shows only in specific domain and the error message is "You cannot add or modify subscriptions or services until all invoices are paid. Download each "Unpaid" invoice on your Billing page and click the "Pay online" link within each invoice to fix your account". Even I don't have any invoice and I only have Free plan. How come that is error message only appear in specific domain? Can you guys help me with this?
10 Replies
see any unpaid invoices in the billing portal? https://dash.cloudflare.com?to=/:account/billing
I have no any billing.
that error message only appear when I add this one domain but if I add other domain it working fine
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
open a billing ticket
I can't open a ticket in a freee plan
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categoriesyou can open a billing ticket
I already submitted a ticket thank you