queue timer penalty

hello! I have problems with my laptop that keeps on lagging and freezes whenever I play Valorant. then that makes it an afk penalty which is actually unfair. please fix this issue. I got 3 hours penalty just for my laptop troubles...
23 Replies
Kanz ♡
Kanz ♡OP4mo ago
I submited a ticket 13 minutes ago on valorant support page I copy pasted this here
Geniux
Geniux4mo ago
"I can only imagine the feeling of having crashes in the game and also being punished. Currently, the AFK system actually makes no distinction between intentional abandonment and technical malfunctions. But there's a good reason for this - the server can only detect that someone has lost the connection and doesn't see why that happened. In that sense, you can just turn off your router or PC and it will just look like there is a power outage or game crash. We need to treat intentional and unintentional exits from matches equally, otherwise you can easily destroy matches without consequence and we both know how difficult it is to play 4v5. On the other hand, our penalty structure tracks account behavior over time. This means that technical issues won't be penalized too harshly (if at all), but if you consistently leave games because of them, the penalty will become harsher over time. All in all, as long as you aren't regularly marked as a leaver, you don't need to worry about this penalty" ~Valorant Support You will need to fix your technical issues in order for the penalties to stop
alish
alish4mo ago
just buy a pc
Kanz ♡
Kanz ♡OP4mo ago
don't have the money my connection is good I forgot to mention, that I am trying to livestream on Twitch... and that's when the laptop lags and freezes. but if I don't livestream, my gameplay works normally
Geniux
Geniux4mo ago
this is an issue on your end then. support wont/cant do much about it
alish
alish4mo ago
do u play valorant
Geniux
Geniux4mo ago
we are on a valorant discord server, what do you think?
alish
alish4mo ago
Why be rude I ban you
Geniux
Geniux4mo ago
:ajshrug:
Kanz ♡
Kanz ♡OP4mo ago
then how do I fix this? how to livestream without any problems
Geniux
Geniux4mo ago
please describe the exact problem youre facing at what moment :OKAY: maybe we can find a solution in the stream/valorant/connection settings
Kanz ♡
Kanz ♡OP4mo ago
I use streamlabs to stream on Twitch and my laptop just freezes I have a windows 10
alish
alish4mo ago
I ban you
Geniux
Geniux4mo ago
Well there isnt much information given, so if i had to guess, i´d say it´s somewhat of a hardware issue. Meaning your laptop not capable of playing AND streaming at the same time :Pepethink:
Kanz ♡
Kanz ♡OP4mo ago
yeah I realised that rip
Geniux
Geniux4mo ago
maybe the support has some optimization tippies for you though 🤷‍♂️
Kanz ♡
Kanz ♡OP4mo ago
thanks! I'll try asking them that
Geniux
Geniux4mo ago
:SageLove:
alish
alish4mo ago
i ban you boy
Geniux
Geniux4mo ago
:rc_reverse: alish#8479
alish
alish4mo ago
uh banneed
kristithebeastie
i ban you
alish
alish4mo ago
I will ban you so stopping
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