V
VALORANT4mo ago
Peps

Valorant Ban pls help

I recently started playing again and, after a few days, I was banned for allegedly using third-party software. the problem is that I have NEVER installed this kind of software on my computer! my doubt is that Riot Vanguard observed the presence of an antivirus (MalwareBytes) on my computer and identified it as cheating. I need help please, I spent time and money on this game and it was the only one I really played. I also installed Logitech GHub because my mouse is a G502 Hero and installation was recommended in the mouse instructions, but I have never used macros. it's not fair to ban someone without giving them warnings or explanations. if i wanted to cheat i surely don't do that in my main account! I've already sent tickets and they say they've already checked and there's nothing they can do about it. it's so frustrating, i also spent money :Gekko_Wingman_Sad: someone can help me about it in some way? ty
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Solution:
they never responded me and they closed ticket
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36 Replies
7EMO
7EMO4mo ago
I have the same problem as you. I opened a ticket and sent everything to them, even the SystemLogs. Unfortunately, no one helped me. I also have a friend of mine who was banned. He is a streamer on Twitch. He didn't do anything. There is a flaw in their security and they don't want to acknowledge it.
Peps
PepsOP4mo ago
fr! I feel robbed furthermore, I explicitly asked them not to reply to me with automatic messages and they persist in using them saying that they have already answered my doubts (that's not true)
7EMO
7EMO4mo ago
Yes, we were robbed in a disgusting way. The company is looking for money, but if they do not lift the ban on my account, I will never play this game again.
Peps
PepsOP4mo ago
me too the funny thing is that even if I wanted to... I would be banned again BECAUSE THEY DIDN'T GIVE ME AN EXPLANATION ... there is any chance to be unbanned or i must surrend?
Geniux
Geniux4mo ago
^ they basically said you wont be unbanned
Peps
PepsOP4mo ago
but i did nothing wrong, they banned me completely random omg i wanna d13
7EMO
7EMO4mo ago
I am now trying to Download the riot tool, open it, choose the Valorant game, and send them the information
7EMO
7EMO4mo ago
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Peps
PepsOP4mo ago
ty ill try
someone_1
someone_14mo ago
do you use valorant tracker in game by any chance? i have friends who have been banned bc of that
Peps
PepsOP4mo ago
no, I have never downloaded anything like that
kristithebeastie
how did it go?
Peps
PepsOP4mo ago
they didn't responded me yet
kristithebeastie
hopefully they respond to both of us soon
./iyda
./iyda4mo ago
Most likely cheated :think: Just for information there was a recent Vanguard update that patched and ban-waved TONS of cheats 🙂
Peps
PepsOP4mo ago
ok cool, i'm happy about that, but i'm 100% sure about what have i done my only doubt now Is aboit my mouse, ghub and the mouse wheel, cause my wheel does not "click" some times and u can throw It. i don't use that function cause to me Is useless but potentially i can do something like an autoclick i don't knew It when i buyed the mouse (i have g502 Hero i guess)
†G͎r͎i͎m͎사신†
I got banned saying third party software detected. lol I never downloaded anything even related to valorant or riot, never seen any script, bot, cheat, hacks. Still banned and lost so many of skins 🙂 best part is they confirmed its a correct ban and wont tell what they detected xD
Peps
PepsOP4mo ago
ok, literally the same thing, love this :/ yeah i really Hope it too, they sent me the same scripted message I think they will never answer me :)
7EMO
7EMO4mo ago
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Peps
PepsOP4mo ago
lucky you 🫡 when they responded?
Solution
Peps
Peps4mo ago
they never responded me and they closed ticket
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Geniux
Geniux4mo ago
gg
Peps
PepsOP4mo ago
IT ISN'T SOLVED
Geniux
Geniux4mo ago
it is
Peps
PepsOP4mo ago
how
Geniux
Geniux4mo ago
oh wait it isnt lmao i read wrong
Peps
PepsOP4mo ago
np
Geniux
Geniux4mo ago
well just continue :uhh: wait nvm i did read correctly
Geniux
Geniux4mo ago
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Geniux
Geniux4mo ago
they did not reach back to you = no unban
Peps
PepsOP4mo ago
yeah but i can surrend i think i'll never play valo till they fix vanguard oh ok "solved" so 👍🦖
7EMO
7EMO4mo ago
Do not buy anything in Valorant, there will be another scam after 5 months They like to rip people off until you create a new account and buy from them
./iyda
./iyda4mo ago
Not how it works but ok bro Automatic Feel free to go check if it's a HWID ban Create a new account and if you get banned or have a VAL 152 error you got HWID banned meaning the issue came from ur PC if you do not get banned the issue came from someone else
†G͎r͎i͎m͎사신†
@kristi the firefly lover @! ./DM to Report Cheaters yeeee! my account is finally unbanned Im so happy, Some hacker did login in to my account.
Corrupt
Corrupt4mo ago
This has happened to me to Too If you ever find the solution do help a fellow out Vanguard just sucks What is this btw, ?
kristithebeastie
comgrats!!
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