42 Replies
@VANGUARD
;bannable
;bannable
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction.
Learn more below:
https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
;van152
:valExclamation: The error code
VAN 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below.
Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new;secureboot
:valQuestion: In order to get Vanguard, VALORANT’s anti-cheat, to work on your computer you most enable secure boot and TPM 2.0. Here are some resources that will assist you in the process:
- VALORANT Support on Van 9001 & 9003: https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT
- Microsoft Support on Secure Boot: https://support.microsoft.com/en-us/windows/windows-11-and-secure-boot-a8ff1202-c0d9-42f5-940f-843abef64fad
- Microsoft Support on TPM 2.0: https://support.microsoft.com/en-us/windows/enable-tpm-2-0-on-your-pc-1fd5a332-360d-4f46-a1e7-ae6b0c90645c
;refund
:valExclamation: Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
:Susge:
;support
Try
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
;support
;refund
:valExclamation: Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
hm
they didnt work for quite some time
;hdd
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it.
Use
windows key + r than type "dfrgui" to check what type of drive you have.
Learn how to defragment:
https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
Can you try sending one of them in gen chat
Looks good
;paypal
Solution 1:
PayPal might be putting restrictions on your account, make sure you check PayPal's support page on why your transaction might have not gone through.
Solution 2:
Many users have found using command prompt to refresh their overall connection helps fix any transactional errors. Open command prompt as administrator and type these commands in order.
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
Solution 3:
If none of the above solutions or information is helpful to your issue, you can always use your credit or debit card directly, instead of using PayPal. In addition, online vendors have online gift cards for Valorant's premium currency. You can try to use PayPal to purchase an online gift card; most find this to be an effective solution. Note, gift cards are geo locked so purchase them from your region.;suspension
:valExclamation: Your Riot account has been suspended. This means you have violated Riot's terms of fair play and/or behavior. For the duration of your suspension, you won't be able to use your account, but you can still create another account to play.
Suspension reasons:
https://support-valorant.riotgames.com/hc/en-us/articles/360044270174-Be-on-Your-Best-Behavior
If you wish to discuss or attempt to appeal an account suspension, you can do that with the link below.
Appeal your suspension:
https://support-valorant.riotgames.com/hc/en-us/requests/new
;bannable
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction.
Learn more below:
https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
;region
:valExclamation: If you have the wrong region listed on your VALORANT account, you can use the link below to change it. This might fix any unnecessary latency or currency issues you might be experiencing.
Change your region:
https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
;refund
:valExclamation: Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
well
;secureboot
:valQuestion: In order to get Vanguard, VALORANT’s anti-cheat, to work on your computer you most enable secure boot and TPM 2.0. Here are some resources that will assist you in the process:
- VALORANT Support on Van 9001 & 9003: https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT
- Microsoft Support on Secure Boot: https://support.microsoft.com/en-us/windows/windows-11-and-secure-boot-a8ff1202-c0d9-42f5-940f-843abef64fad
- Microsoft Support on TPM 2.0: https://support.microsoft.com/en-us/windows/enable-tpm-2-0-on-your-pc-1fd5a332-360d-4f46-a1e7-ae6b0c90645c
i guess they are back now
;hdd
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it.
Use
windows key + r than type "dfrgui" to check what type of drive you have.
Learn how to defragment:
https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
:OKAY:
Alright so ;support is the only one that's not back
yeah
can we get that back?
Will look into that but for now these should be enough
:pepeshy:
I'll try :hellyeah: