Need help with freeing myself of error codes
Been working with Riot for a while in attempting to solve my issues playing the game and i can attach a screenshot of our exstensive tickets convos but none of it has worked so far. This has resulted in days being spent trying to get the game up and working. I've completely defragged, uninstalled, and cleaned my pc 3 seperate times this week. Can anyone help me?
29 Replies
Uk we can't rly read any of that right?
So whats ur issue?
My games frequently stall or disconnect on the loading screen. I meet the expectation of every recommended specification and I still am unable to reliably stay in games/load into them. This has resulted in penalties up to 24 hours and countless rank lost. I have sent other support messages in the past regarding some of these penalties and heard no response back outside of telling me they were warranted. Is there anyway I can fix this issue? I have uninstalled and reinstalled VALORANT before, and my drivers and Windows 10 are up to date.
After working on fixing the installation multiple times I've solved most of the FPS issues and loading issues but now the game either refuses to run/crashes during games with most commonly error codes VAN 68, VAN 185, and VAN 5
I used riots advice in completely uninstalling VALORANT and vanguard and reinstalling, cleaning all files out, and giving them all administrator access. I have even installed 3 seperate 3rd party apps (reccomended by riot support) to do all this and yet the game has proven to only be playable for about 20-40 mins
Attached are the chats I've had in the ticket with riot support hopefully to help anyone reading better understand
Is ur game on a hdd?
ssd
was on hdd before but they reccomended that I swap to ssd
That should've fixed the long loading times
what about the error codes
as i said the loading/stalling/fps drops have been fixed
What are ur specs?
The game is completely unplayable now
Hold on i'll copy/past
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Whats the gpu?
2060 gpu
rtx
nvidia
windows 10
Do u have fast startup enabled in the power settings?
Where would i find that /
also one moment im grabbing cat
In the power options
Control panel
I have this set currently
Can u see an option called "choose what the power buttons do"?
yes
i do have fast startup enabled
Click on change settings that are currently unavailable
And disable fast startup
just disable it ?
U heard me
okay
anything else i should do ?
Open task manager
Then details
Close evry valorant,riot client and vanguard related apps/services
Open control panel
Uninstall programs
Uninstall riot vanguard
Open cmd as admin and type these commands:-
1) sc delete vgc
2)sc delete vgk
Navigate to ur C drive then program files and find vanguard folder and delete it.
Then open riot client and click update
Restart ur pc after the update.
If u have done it alrdy, do it again
okay i may have to do it tomorrow its just too time consuming
Hm shouldn't take more than 5 mins
Ur choice
ill try to
Well hopefully that fixes it for the most part
I did this with riot support i believe they recommend i completely do a clean reinstall