help my account has been hacked
I clicked a link which took me to a webstie which said free skins and my dumaass chose kuronami and gave them all my login credentials and 2 secs later i get an email saying my acc email has been changed 😭 ....
please help me get it back....... it has double factor authentication with the hackers mail please help me i
i sent a ticket and a request in riots help website and if i send an email to riot support there is an automated bot, please connect me with a riot dev or support team if u guys can or are.
please i spent all my life savings on this account plese help me get it back 😭
thanks
36 Replies
U will need to wait for a reply from support
U should get a reply within 2-4 days
If the automated bot reply said it will take time
Also don't send more than 1 ticket
The more tickets u send = the later u will get the reply
Also look at the ticket's status using the link u got in the bot reply
ok thank you so much, i will update if anything happens..
I JUST CHECKED THE TICKET STATUS IT SAYS THERE ARE NO TICKETS REGISTERED 😭
@Aspas
hii
😭
https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003885734
You created a ticket here? @Aspas
yea
wait
Did it give u an error after submitting?
i checked in the blue leage of legend symbol tickets and it has the ticket i sent
did i send it to the wrong one
yea
theres one for valorant
yea im sending one right now
ok now it worked
hopefully i get an email from them
but i think i probably wont because the mail which is attacthed to my account is the a russian mail and it probably goes to the hacker.. 😭
Nah it wont
but how will riot know which account to send their confirmation to
idk im so scared 😭 i spent all the money i had on valo and now its gone
They can verify your ownership by asking bunch of questions.
through email?
Yea in your ticket
oh yea
hopefully i get it back 😭
lets see
You can answer through your email or in ticket
oh alr
@Noob
@Noob
i can login to the game
Hello
Nice
but the gmail still is the same
not my gmail
i verified my number too
i can play in the acc but i cant change the email
Tell them to change it
he put double factor verification for everything
tell who
Create a new ticket
btw for the last ticket they just said solved
and nothing else
ok wait imma do another
Just create a new one about your situation
yea
i did
i'll update u
ty
Yea np
Did you get it back?
hi
a riot employee replied to my ticket to confirm ownership
i sent all the info
lets see... hopefully i get the email changed 😭
guys update
riot changed the gmail back to mine
thank you for everyone that helped me
i truly u appreciate all of you
❤️
👍
Solution
Solution:- contact support
@Aspas how long did it take?
hi
i got hacked in the afternoon
i tried to reach them the whole day
it took like 4 hrs to reach them
then they sent me a mail at like 3 in the morning
and ig it ended there
Like how would u fall for that
the worst part is i didnt click anything😭
nobody had access to my account
idk what hapen
alr thanks!
Np
Bro the skins looked so juicy
It was like free kuronami bundle
I never see these scams so I was like dam