Custom domain not working partially

I have setup with the same setting but 1 page can be reached, 1 page is not. What can I do then?
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8 Replies
Chaika
Chaika10mo ago
I don't see any DNS records for scholarship, which should be auto created on adding the custom domain. Is it possible you deleted them? If it was recent you can check Audit Logs to try to see what happened https://developers.cloudflare.com/fundamentals/setup/account/account-security/review-audit-logs/ or just delete and readd the custom domain, and double check it create the dns records this time
Cloudflare Docs
Review audit logs · Cloudflare Fundamentals docs
Audit logs summarize the history of changes made within your Cloudflare account. Audit logs include account level actions like login, as well as zone …
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A Tăng kỳ kiếpOP10mo ago
Yes. I deleted it to try later I just added again and have the same issue :cat_khok1:
Chaika
Chaika10mo ago
Is your domain controlled externally at all by a partner such as Ezotic? Otherwise check your Audit Logs, is the dns record even being created?
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A Tăng kỳ kiếpOP10mo ago
I register the domain by namecheap. And I saw the dns record created(img below)
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A Tăng kỳ kiếpOP10mo ago
I have no trouble with any domain till today
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A Tăng kỳ kiếpOP10mo ago
The latest audit log. It change status to active But there are no different in cf-pages
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A Tăng kỳ kiếpOP10mo ago
New update: the domain working normally now but the UI still show “Inactive(error)” :v Thank you for your support @Chaika :pepe_g9:
Chaika
Chaika10mo ago
if the hostname is active that just means the certificate isn't active/issued yet you don't need it since you have a universal *.betterme.news, it might just need some more time/retries though

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