Access Issue

Hi I have an issue accessing an account. A developer who used to work for us has set up an SSL certificate using cloudflare. We were not aware of this and can no longer contact him. We need to make changes to the certificate but are unable to access the it. I know the email address and the domain and can provide proof of ownership of the domain. How can I get access to the account to make changes to the SSL?
2 Replies
Vero
Vero5mo ago
?account-recovery
Flare
Flare5mo ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
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