I am having difficulties with uploading Videos

So, it has been working over time but suddenly stopped. Whenever i upload a video, i can see it on my dashboad but the videoUrl is not sent to my db. I have also been receiving this message at the end of each try "Something went wrong. Please contact UploadThing and provide the following cause: RetryError"
5 Replies
xewn
xewn6mo ago
Hey, It seams I have a similar problem for large audio files... Did you find a solution for this?
andreas_15
andreas_156mo ago
Check your server it probably has this error:
Failed to simulate callback for file '42ed7166-6ea8-48b9-9c4b-673258e17299-s1fm.jpg'. Is your webhook configured correctly?
Failed to simulate callback for file '42ed7166-6ea8-48b9-9c4b-673258e17299-s1fm.jpg'. Is your webhook configured correctly?
Currently experiencing the same thing
xewn
xewn6mo ago
I got the hint that there is an internal timeout for the callback that can throw a RetryError. Apperiently you can go around that with skipPolling=true on the clientside component Everything works the same as it does, only the onClientUploadComplete function cant get the data input from the BE and gets null instead I didnt get the error since, but also cant 100% confirm that was it for my usecase
andreas_15
andreas_156mo ago
On yeah adding skipPolling=true works
xewn
xewn6mo ago
👍🏻 perfect, thanks @julius again
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