help!!

Stuck in this screen, won't let me play
No description
2 Replies
Support Agent
Support Agent6mo ago
It looks like you are encountering a common issue where the game gets stuck on the loading screen. Here are some steps you can try to resolve it: 1. Restart the Game and Console: Sometimes a simple restart can fix the issue. Close the game and power off your console completely before turning it back on. 2. Check for Updates: Ensure that both your game and console firmware are up to date. Missing updates can cause such issues. 3. Reinstall the Game: If the problem persists, uninstalling and reinstalling the game might resolve any corrupted files. 4. Check Your Network Connection: Ensure you have a stable internet connection. Sometimes connectivity issues can cause loading problems. 5. Deactivate and Reactivate Licenses: If you are on PS4, go to [Settings] > [Account Management] > [Restore Licenses], and then try again. If none of these steps work, you can reach out to Riot Games support for further assistance: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Poll_ox#1396
Poll_ox#1396OP6mo ago
Still doesn't work
Want results from more Discord servers?
Add your server