VAN 152 weird problem
My little bro downloaded a malware without knowing and got Every email on the pc Hacked except mine he also informed me that when he tried playing valorant his account got banned perma for " using third party program " even if he tries to make a new account he gets perma banned the moment he launches the game, now i'm afraid to play with my account i was wondering what could be the solution. The issue still persist even after cleaning every disk and reinitializing of the windows
1 Reply
Your brother's situation sounds like a hardware ban due to the use of a third-party program (VAN 152). When a hardware ban is issued, it affects all accounts on the same hardware, resulting in instant bans upon launching the game. Here’s what you can do:
1. Submit a Ticket: The best course of action is to contact Riot Support and explain the situation. Provide as much detail as possible. Submit a ticket here: (https://support-valorant.riotgames.com/hc/en-us/requests/new).
2. Wait Out the Ban: Hardware bans typically last for 4 months. If you cannot resolve the issue through support, you may need to wait it out.
3. Play on a Different Device: To avoid risking your account, consider playing on different hardware unaffected by the ban.
4. Secure Your System: Ensure your system is free from malware. Regular scans using trusted antivirus software are recommended.
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