Kinde•6mo ago

Signup isn't working anymore

I've implemented self sign-in / sign-up in my app. The sign-in is working great whether it's via email or social provider. Till today the same could be said about the sign-up but i've tried signin-up with my email, didn't work and ended up on this screen. Tried using social provider, same... BTW: Quick note the bottom of the page where it says "Motorisé par Kinde" it shouldn't be that because the top is in english and bottom in french. This is not normal

17 Replies

Daniel_Kinde•6mo ago

Hi, Thanks for your message. Could you share a link to your application or any example configuration you have?

IkiTg07OP•6mo ago

You can try it on this link : https://smxew-web.vercel.app/

Samaxew

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Daniel_Kinde•6mo ago

If the connection activated to the application?

IkiTg07OP•6mo ago

Sorry I don't understand. For example here's the script for signing up using Google. And like I said it was working fine untill today

<div
                onClick={() =>
                  router.push(
                    `/api/auth/register?org_code=${KINDE_CLIENT_ORG}&connection_id=${GOOGLE_ID}&post_login_redirect_url=${`${
                      DEV_ENV
                        ? "http://localhost:3000"
                        : "https://smxew-web.vercel.app"
                    }/auth/callback/client`}`,
                  )
                }
                className="flex w-full cursor-pointer items-center justify-center gap-2 rounded-full bg-zinc-50 p-2 transition duration-200 hover:shadow-sm"
              >
                <Image
                  src={"/google.svg"}
                  width={24}
                  height={24}
                  alt="google-logo"
                />
                <p>S&apos;inscrire avec Google</p>
              </div>

<div
                onClick={() =>
                  router.push(
                    `/api/auth/register?org_code=${KINDE_CLIENT_ORG}&connection_id=${GOOGLE_ID}&post_login_redirect_url=${`${
                      DEV_ENV
                        ? "http://localhost:3000"
                        : "https://smxew-web.vercel.app"
                    }/auth/callback/client`}`,
                  )
                }
                className="flex w-full cursor-pointer items-center justify-center gap-2 rounded-full bg-zinc-50 p-2 transition duration-200 hover:shadow-sm"
              >
                <Image
                  src={"/google.svg"}
                  width={24}
                  height={24}
                  alt="google-logo"
                />
                <p>S&apos;inscrire avec Google</p>
              </div>

onderay•6mo ago

1. Have you setup French in the auth page designer? Are you passing the language in the auth url? https://docs.kinde.com/design/pages/internationalization/#how-kinde-displays-languages 2. @Daniel_Kinde was asking about if you have the Social SSO enabled on your application in Kinde https://docs.kinde.com/authenticate/authentication-methods/set-up-user-authentication/#switch-on-social-authentication 3. Are you using the Kinde hosted Auth pages or are bring along your own custom pages? https://docs.kinde.com/authenticate/custom-configurations/custom-authentication-pages/#custom-sign-in-for-social-authentication

Kinde docs

Select authentication options

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Kinde docs

Enable multiple languages for authentication

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Kinde docs

Custom sign-up and sign-in pages

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IkiTg07OP•6mo ago

Hello so 1. My setup is using Kinde internationalization based on the user preferences 2. Yes it is enabled because before writing this post everything is working. And I took the exemple of the sso because it was the most convenient to write but email signup isn’t working too 3. I’m using custom pages

onderay•6mo ago

Ahh, the team had a look and we don't have the french translations for account_not_found_page in github yet, so its fallen back to the English default - https://github.com/kinde-oss/kinde-translations/blob/main/fr/auth.json , we have an english base in the English version https://github.com/kinde-oss/kinde-translations/blob/main/en-AU/auth.json That error (after clicking sign up with google sso / email etc.), it appears if registrations have been turned off so you can check if that's been disabled in your admin and switch it back on?

GitHub

kinde-translations/fr/auth.json at main · kinde-oss/kinde-translati...

Translations for Kinde public facing screens. Contribute to kinde-oss/kinde-translations development by creating an account on GitHub.

GitHub

kinde-translations/en-AU/auth.json at main · kinde-oss/kinde-transl...

Translations for Kinde public facing screens. Contribute to kinde-oss/kinde-translations development by creating an account on GitHub.

IkiTg07OP•6mo ago

I did but it's still not working. Here's my config

Daniel_Kinde•6mo ago

@IkiTg07 Could you invite me as a team member on your business and I will take a look please?

IkiTg07OP•6mo ago

Sure how can I do that ? DM me please

Daniel_Kinde•6mo ago

Guide to add team members here: https://docs.kinde.com/get-started/team-and-account/add-team-members/

Kinde docs

Add team members

Our developer tools provide everything you need to get started with Kinde.

IkiTg07OP•6mo ago

Need your email please

Daniel_Kinde•6mo ago

[email protected]

IkiTg07OP•6mo ago

sent

Daniel_Kinde•6mo ago

Hi @IkiTg07, I have fix this for you. Self signup was disabled in your business settings. I have turned this setting on settings > Environment > Details You can now remove me from your team.

IkiTg07OP•6mo ago

Ooooh THANK GOD ! It's working ! You're saving me

Daniel_Kinde•6mo ago

You're welcome feel free to reach out if you need any further assistance

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Signup isn't working anymore