my cloudflare account has been deleted, I cannot access any of my domains
After I said I forgot my password, no mail came to my account, I chose to sign up again with the same mail and the account was opened and all my domains are gone. Nearly 200 domains of my site is closed.
3 Replies
We have some sites running in the backend but I can't access any domains. We are facing a very interesting error. What should I do about this?
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
I filled out the form but I still don't get an answer, we are facing a very interesting error. We don't know exactly what the problem is.
How long does it take for support to get back to you? Do you know about the problem I mentioned, have you seen a similar problem before?