V
VALORANT6mo ago
lei

stuck in agent select/ takes ages to load in game

hello‘ recently i’ve been having problems with getting stuck in agent select before loading in game and also loading into game takes ages. i tried playing on my bf‘s pc but the same issue occurs there and i really have no idea what the problem is, surely it can’t be my account right?
1 Reply
Support Agent
Support Agent6mo ago
If you're experiencing issues with loading into the game or getting stuck in agent select across multiple computers, it’s likely not an account-specific issue, but rather something related to your network connection or the game itself. Here are some steps to try: 1. Network Troubleshooting: - Ensure your internet connection is stable. - Use a wired connection if possible. - Restart your modem and router. - Configure your firewall to allow VALORANT. More details here: Support Article.
2. Flush DNS and Reset IP: - Run Command Prompt as an administrator and type the following commands:
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

3. Riot Client: - Restart the Riot Client. - Make sure your game and client are up to date. 4. Reinstall Vanguard: - If the problem persists, try uninstalling and reinstalling Riot Vanguard. 5. Game Reinstallation: - As a last resort, consider reinstalling VALORANT to see if it resolves the issue. If none of these steps work, you may need to submit a ticket to Riot Support: Support Site.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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