V
VALORANT5mo ago
Ty

Game Freezing In Hero Select

I’ve recently got a new cpu it’s a ryzen 5 5600 and my game has been freezing while in hero select randomly. I can’t even get into a game. Is there a way to fix this? I also do use AMD Adrenalin. Could that be causing the issue? I just want to play and stop being penalized because of my system. This only happens on val
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2 Replies
Support Agent
Support Agent5mo ago
It sounds like your issue might be related to a software or driver conflict, especially since it started happening after you upgraded your CPU and are using AMD Adrenalin software. Here are some steps you can try to resolve this: 1. Update Drivers: Ensure your GPU drivers are up to date using the AMD Adrenalin software. 2. Disable In-Game Overlays: AMD Adrenalin's performance overlay and other third-party overlays can sometimes cause issues. Try disabling them. 3. Adjust Graphics Settings: Lower your in-game graphics settings to see if that reduces the freezing. 4. Reinstall VALORANT and Vanguard: Completely uninstall and then reinstall both VALORANT and the Vanguard anti-cheat software to ensure there are no corrupted files. 5. Check Background Applications: Other applications running in the background could conflict with VALORANT. Try running the game with minimal background applications. 6. BIOS Update: Check if there's a BIOS update available for your motherboard, as new CPUs often have better support with the latest BIOS. If the problem persists after trying these steps, consider creating a support ticket with Riot Games for more detailed assistance.
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saeko zeneki
saeko zeneki5mo ago
@Ty'sInterlude did u find a fix?
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