Can't open valorant properly

After open valorant and come to this loading menu game suddenly close. FYI, my laptop is: Predator Triton 500 SE ,window 10 , anti virus currently using McAfree
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1 Reply
Support Agent
Support Agent6mo ago
It sounds like VALORANT is crashing on the loading screen. This can happen due to various reasons, including conflicts with antivirus software, or issues with the Riot Client or Vanguard (the anti-cheat software). Here are some steps you can try: 1. Update Graphics Drivers: Ensure your GPU drivers are up to date. 2. Whitelist VALORANT in McAfee: - Open McAfee. - Go to Real-Time Scanning and add the VALORANT folder to the exclusions. 3. Run as Administrator: - Right-click on the VALORANT shortcut. - Select "Run as Administrator". 4. Restart Vanguard: - Exit VALORANT and end all Riot Vanguard processes in Task Manager. - Restart your computer. - Launch VALORANT again. 5. Reinstall Vanguard: - Uninstall Riot Vanguard from the Control Panel. - Restart your computer. - Open VALORANT, and it will prompt Vanguard to reinstall. 6. Check for Windows Updates: Ensure your operating system is fully updated. 7. Firewall Settings: Make sure that VALORANT is allowed through your Windows Firewall.
If the problem persists, consider contacting Riot Support for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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