please help

I just got back on Valo rant after taking a 3-2 month break, I just installed it and it’s stuck on the riot games screen, I have been here for about nearly 12-15 minutes and it’s stuck, please help me
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1 Reply
Support Agent
Support Agent5mo ago
It looks like you're experiencing a loading issue. Here are a few steps you can try to resolve it: 1. Restart VALORANT and the Riot Client: Sometimes a simple restart can fix the problem. 2. Run as Administrator: Right-click on the VALORANT shortcut and select "Run as administrator". 3. Check for Updates: Ensure both VALORANT and Riot Client are up to date. 4. Disable Full-Screen Optimizations: Right-click on the VALORANT shortcut, go to Properties > Compatibility, and check "Disable full-screen optimizations". 5. Update Graphics Drivers: Make sure your GPU drivers are up to date. 6. Reinstall Riot Vanguard: This is the anti-cheat software that runs with VALORANT. Uninstall Riot Vanguard and then start VALORANT; it will automatically reinstall Vanguard. 7. Check Firewall: Ensure that your firewall or antivirus isn't blocking the game. Allow VALORANT and Riot Client through any security software. 8. Contact Support: If none of the above work, you may want to contact Riot Support for more in-depth assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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