V
VALORANT6mo ago
todd

Penalty

I often get frozen and my game crashes when I try to load into a game and there is nothing I can do to fix it, is there a way to wipe my history of afk bans so the penalty doesn't get massive. OR a way to stop my game crashing when loading into a game, it never used to happen before.
1 Reply
Support Agent
Support Agent6mo ago
Unfortunately, there isn't a way to manually wipe your history of AFK bans, as that would undermine the integrity of the competitive environment. However, resolving your game crashes is a higher priority, as it will naturally reduce any upcoming penalties. Here are some steps to troubleshoot and potentially fix the issue: 1. Update Graphics Drivers: Ensure your GPU drivers are up to date. 2. Update Windows: Make sure your Windows OS is fully updated. 3. Check for Background Applications: Sometimes other applications can interfere with VALORANT. Disable unnecessary background programs. 4. Reinstall VALORANT and Riot Vanguard: Uninstall both, restart your PC, then reinstall. 5. Run VALORANT as Admin: Right-click the VALORANT shortcut and select "Run as administrator." 6. Adjust In-Game Settings: Lower your video settings to see if it improves stability. If the issue persists, you can reach out to Riot Games support for deeper troubleshooting steps. Submit a ticket here. >>> I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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