a critical error has occured (FIXED!!!)
please help ive had this issue since yesterday and i tried to look in event viewer but the error thung says the error is in valorant itself or smth idkkkk pls help
19 Replies
I'm sorry you're experiencing this issue. A "critical error" message typically points to either a corrupted game file or an issue with the Riot Vanguard. Follow these steps to troubleshoot:
1. Restart VALORANT and the Riot Client: This might resolve simpler issues caused by temporary glitches.
2. Reinstall Riot Vanguard:
- Go to "Add or Remove Programs" on Windows.
- Uninstall "Riot Vanguard."
- Restart your computer.
- Launch VALORANT; this will prompt Vanguard to reinstall.
3. Verify Game Files:
- Open the Riot Client.
- Go to VALORANT in your game library.
- Check for any options to verify or repair game files (e.g., a "Repair" button).
If the issue persists after these steps, it could be due to third-party software conflicts or deeper system problems. In that case, it might be helpful to submit a ticket to Riot Support for further assistance: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!okay so for me i had to reinstall my nvidea gpu from their official website (go to their website and press drivers, then find the driver you have and download it and follow the steps)
if that doesnt work try launching valorant and let it crash but dont close it, open event viewer on your pc and go to windows logs and then applications, then click on the latest error and it should show the cause. try deleting the app it shows is holding u back from playing, if u cant find it i recommend copying the .dll file name and looking it up on google to see what the problem could be. 🙂
omg can u help me
idk how to do any of that
sure
look up nvidea . com
id you have an nvidea driver btw
oh yes
i already downloaded the drivers thing yestreday
but it didnt work
i never had it before but i got the latest one so i dont think id have to reinstall?
its the only thing that helped for me bc i evenr rebooted my pc and didnt work
same i did that too
im so bad at explaining
but what i did
is go to taskbar
and also when i open valorant and it crashes, i can open task manager and it will show that "valorant win64" something is non responding
search for event viewer
open it
go to windows logs
then click applications
then click on the latest error
okay let me try
do i have to open val
and then u need to copy the problem it shows and paste it here i can tru to help i
u
yes
and dont close it
ookay
where does it say latest error
cus theres a lot of errors
nvm lowkey im dumb d u want me to paste the entire error in here LOL
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000180035d80
Faulting process id: 0x3f80
Faulting application start time: 0x01dac9b9c987b3f6
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: a86744a6-ac91-4f2c-a389-829ac07249c0
Faulting package full name:
Faulting package-relative application ID:
this is mine
what do i do
u need to delete ur nvidea driver (look it up on youtube how to do that) then restart ur pc and completely redownload it on nvidea . com
copy that entire thing and look it up on google it should shwo a fix
i like just downloaded the driver yesteday tho
did it work for ya?