V
VALORANT7mo ago
6auges

Game crashing In character selection screen while waiting for others to lock in their characters

My game starts lagging like crazy going from 300fps to 17 and most of the ties crashing in the character selection screen nor will it load the characters itself
1 Reply
Support Agent
Support Agent7mo ago
Frequent crashes and significant FPS drops during the character selection screen can be frustrating. Here are a few steps to troubleshoot and resolve this issue: 1. Update Graphics Drivers: Ensure your graphics drivers are up to date. You can usually find the latest drivers on the website of your graphics card manufacturer (NVIDIA, AMD, Intel). 2. Lower Graphics Settings: Temporarily lower your in-game graphics settings to see if that stabilizes your FPS and prevents crashes. 3. Run as Administrator: Right-click the VALORANT shortcut and select "Run as administrator." 4. Disable Overlays: Disable any overlays (e.g., Discord, NVIDIA GeForce Experience) as they can sometimes cause performance issues. 5. Check System Requirements: Ensure your system meets at least the minimum requirements for VALORANT. 6. Verify Game Files: Open the Riot Client, go to VALORANT, and verify the integrity of the game files. 7. Background Applications: Close unnecessary background applications to free up system resources. If none of these steps work, consider reinstalling the Riot Client and VALORANT. You can also submit a ticket to Riot Support for further assistance.
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