PERMANENT SUSPENSION
van restriction
-secure boot enabled
-windows build 19045 or newer
help pls
3 Replies
It sounds like you are experiencing a VAN restriction error related to Secure Boot, TPM, or Windows version configuration. Here are some troubleshooting steps to resolve this:
1. Secure Boot and TPM:
- Ensure Secure Boot and TPM 2.0 are enabled in your BIOS settings. This can typically be done by accessing the BIOS menu during startup (usually by pressing a key like F2, F10, DEL, etc.).
- Make sure your system is using UEFI mode, not Legacy BIOS. Changing this incorrectly can render your system unbootable.
2. Windows Update:
- Confirm that your Windows build is 19045 or newer. Go to Settings > Update & Security > Windows Update and check for updates to ensure you are on the latest build.
For detailed steps on enabling these settings and ensuring everything is correctly configured, refer to these Riot support articles:
- Addressing Virtualization-based security (VBS) settings on Windows 10
- Troubleshooting the VAN9001 or VAN 9003 Error on Windows 11
- Vanguard Restrictions
If these steps do not resolve the issue, please contact Riot Support directly for further assistance.
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but I can still log in to another account