V
VALORANT5mo ago
6auges

Secure boot

Help pls @Saucywan
101 Replies
Support Agent
Support Agent5mo ago
It sounds like you're encountering an issue related to Secure Boot. If you're seeing error codes such as VAN9001, VAN9002, VAN9003, VAN9005, or VAN9006, this is usually due to configuration issues with Secure Boot, TPM, or your Windows version. Here’s a general guide to enable Secure Boot or TPM: 1. Verify BIOS Mode (UEFI or Legacy): - Open "System Information" on your computer (search "msinfo32" in the Start menu). - Check the "BIOS Mode"—it should read "UEFI". If it reads "Legacy", enabling Secure Boot can make your system unbootable. 2. Enable Secure Boot: - Restart your PC and enter BIOS/UEFI settings (this varies by manufacturer, often DEL, F2, or ESC during boot). - Find the Secure Boot option (usually under "Boot" or "Security" tab) and enable it. 3. Enable TPM: - In BIOS/UEFI, navigate to "Security" and find TPM (Trusted Platform Module). - Enable TPM (it can also be listed as PTT for Intel processors). 4. Update Windows (for VAN9006): - Ensure your Windows version is up-to-date under Settings > Update & Security > Windows Update. For more detailed guidance, refer to these support articles: - VAN9001/9003 Windows 11 Troubleshooting - Virtualization-Based Security Settings
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Saucywan
Saucywan5mo ago
win+r, msinfo32, send a photo
6auges
6augesOP5mo ago
No description
Saucywan
Saucywan5mo ago
Did you get the usb?
6auges
6augesOP5mo ago
ye
Saucywan
Saucywan5mo ago
Good, plug it into your pc Then download the Windows 10 installation media https://www.microsoft.com/en-us/software-download/windows10
6auges
6augesOP5mo ago
i already done that
Saucywan
Saucywan5mo ago
Ok Then open the file downloaded and download the windows 10 onto the usb
6auges
6augesOP5mo ago
thats done
Saucywan
Saucywan5mo ago
Show me whats on the usb In file explorer
6auges
6augesOP5mo ago
No description
Saucywan
Saucywan5mo ago
That's on the usb?
6auges
6augesOP5mo ago
ye
Saucywan
Saucywan5mo ago
No, You need to open the file
6auges
6augesOP5mo ago
oooooooooooh
Saucywan
Saucywan5mo ago
MOVE THE FILE OFF OF THE DRIVE FIRST, BEFORE INSTALLING IT Just put it in the downloads folder
6auges
6augesOP5mo ago
i got another pc i can just do that after no?
Saucywan
Saucywan5mo ago
Yes
6auges
6augesOP5mo ago
if i js put the file on the usb ok cool
Saucywan
Saucywan5mo ago
If you want
6auges
6augesOP5mo ago
what next
Saucywan
Saucywan5mo ago
Note: it has to be a windows pc To download it
6auges
6augesOP5mo ago
)i know)
Saucywan
Saucywan5mo ago
Ok
6auges
6augesOP5mo ago
what next
Saucywan
Saucywan5mo ago
Press the windows key and search for “cmd”
Right click Command Prompt
Click “Run as administrator”

You should be able to now; type in this new window

Enter:
mbr2gpt.exe /validate /disk:0 /allowFullOS
Press the windows key and search for “cmd”
Right click Command Prompt
Click “Run as administrator”

You should be able to now; type in this new window

Enter:
mbr2gpt.exe /validate /disk:0 /allowFullOS
6auges
6augesOP5mo ago
No description
6auges
6augesOP5mo ago
ye?
Saucywan
Saucywan5mo ago
Enter
diskpart
diskpart
6auges
6augesOP5mo ago
No description
Saucywan
Saucywan5mo ago
Then enter
list disk
list disk
^
6auges
6augesOP5mo ago
No description
Saucywan
Saucywan5mo ago
Press the windows key and search for “cmd”
Right click Command Prompt
Click “Run as administrator”

You should be able to now; type in this new window

Enter:
mbr2gpt.exe /validate /disk:1 /allowFullOS
Press the windows key and search for “cmd”
Right click Command Prompt
Click “Run as administrator”

You should be able to now; type in this new window

Enter:
mbr2gpt.exe /validate /disk:1 /allowFullOS
6auges
6augesOP5mo ago
No description
6auges
6augesOP5mo ago
:Sadge:
Saucywan
Saucywan5mo ago
ok
6auges
6augesOP5mo ago
ok
Saucywan
Saucywan5mo ago
Enter the final command
mbr2gpt.exe /convert /disk:1 /allowFullOS
mbr2gpt.exe /convert /disk:1 /allowFullOS
6auges
6augesOP5mo ago
isnt it disk:1
Saucywan
Saucywan5mo ago
Oh oops
6auges
6augesOP5mo ago
No description
6auges
6augesOP5mo ago
No description
6auges
6augesOP5mo ago
what now 🧐
Saucywan
Saucywan5mo ago
Go to your bios
Restart Computer
Press Del key while booting to get into BIOS
Make sure it's in Advanced Mode (If it's in Easy Mode press F2)
Go to "Boot" tab at the top
Find: "CSM Support", Make sure its DISABLED
Find: "Secure Boot", Set Secure boot to enabled
Find: "Secure Boot Mode", It should be Standard, SET it to Custom
Find: "Restore factory keys", Click it, And click YES
You may get a pop up asking you to EXIT WITHOUT SAVING. Press NO
Restart Computer
Press Del key while booting to get into BIOS
Make sure it's in Advanced Mode (If it's in Easy Mode press F2)
Go to "Boot" tab at the top
Find: "CSM Support", Make sure its DISABLED
Find: "Secure Boot", Set Secure boot to enabled
Find: "Secure Boot Mode", It should be Standard, SET it to Custom
Find: "Restore factory keys", Click it, And click YES
You may get a pop up asking you to EXIT WITHOUT SAVING. Press NO
6auges
6augesOP5mo ago
Did that What next @Saucywan Brotha went offline I'm cooked I'm cooked @Saucywan
Justack
Justack5mo ago
I have the same issue but I have none of these settings in my biod Bios
6auges
6augesOP5mo ago
Ok we good I booted
Justack
Justack5mo ago
So it's basically impossible to play for me
6auges
6augesOP5mo ago
It depends on ur motherboard
Saucywan
Saucywan5mo ago
You saved and exited right
6auges
6augesOP5mo ago
Yes
Saucywan
Saucywan5mo ago
If you’re back in windows
6auges
6augesOP5mo ago
I'm back Well it's loading
Saucywan
Saucywan5mo ago
win+r, msinfo32, send a photo
6auges
6augesOP5mo ago
Ok yeah no data loss
Justack
Justack5mo ago
I mean I know it depends on the motherboard so I can't play valorant on a good PC?
Justack
Justack5mo ago
No description
6auges
6augesOP5mo ago
No description
Justack
Justack5mo ago
?
6auges
6augesOP5mo ago
thanks didnt even need the usb never had it i lied oops :3
Justack
Justack5mo ago
@Saucywan
Saucywan
Saucywan5mo ago
You’re playing on the edge of life and death
Justack
Justack5mo ago
saucy help me please.
6auges
6augesOP5mo ago
oopsies i coulda got it anyway i js didnt wanna
Saucywan
Saucywan5mo ago
Do you have a specific error you’re running into?
6auges
6augesOP5mo ago
golly bro the loading screen takes so long for val i ean
Saucywan
Saucywan5mo ago
Did it load?
Justack
Justack5mo ago
i can load up the game fully normally, it just automatically closes because of the secure boot and tpm 2.0 error, i tried go bios but the setting on all the videos for me isnt there, so isnt secure boot or fTPM
Saucywan
Saucywan5mo ago
You may have the new bug going around
Justack
Justack5mo ago
it just doesnt seem to be working anything i do
Saucywan
Saucywan5mo ago
Your CPU doesn’t support TPM
Justack
Justack5mo ago
so i just cant play the game? are u sure its cpu because i have a decent cpu
Saucywan
Saucywan5mo ago
Yes
6auges
6augesOP5mo ago
fujck sakes
Justack
Justack5mo ago
and i run the game really smooth
6auges
6augesOP5mo ago
it loads just takes a mad long time
Saucywan
Saucywan5mo ago
Oh
Justack
Justack5mo ago
ive uninstalled riot client, valorant, riot vanguard
Saucywan
Saucywan5mo ago
Yeah, there’s a new bug going around that makes it never load
Justack
Justack5mo ago
fully reinstalled and it still doesnt seem to be fixes
Saucywan
Saucywan5mo ago
That won’t fix it It’s a requirement set by Vanguard
Justack
Justack5mo ago
yea i realised
6auges
6augesOP5mo ago
im gonna thow hands bro if i got that
Justack
Justack5mo ago
is there a way to change the version of vanguard? because i cant play the game without spending like 300
Saucywan
Saucywan5mo ago
No, there is no bypass for this error Your CPU doesn’t support TPM
6auges
6augesOP5mo ago
No description
Justack
Justack5mo ago
is there any way to fix it
6auges
6augesOP5mo ago
fucksakes load alreayd
Saucywan
Saucywan5mo ago
My recommendation is to contact riot so they can drop the restrictions inposed by Vanguard
Justack
Justack5mo ago
where do i do that
Saucywan
Saucywan5mo ago
You 100% have the bug
6auges
6augesOP5mo ago
loaded we good
6auges
6augesOP5mo ago
OH SHIT
No description
6auges
6augesOP5mo ago
NOT THIS Im so gonna crash it froze fuck sakes mate god i hate ts
Justack
Justack5mo ago
how long does it take for them to respond on average @Saucywan ?
Saucywan
Saucywan5mo ago
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.5593 for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
Saucywan
Saucywan5mo ago
@6auges Please download the thing I sent above
6auges
6augesOP5mo ago
what
Saucywan
Saucywan5mo ago
Three days It is a fix for the bug I was referring to before It may help your crashing problem
6auges
6augesOP5mo ago
no driver was found it said
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