I can’t choose a control preset

I can’t choose a flipping control preset I just got val consol and I hold A and it ain’t working help me
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Support Agent
Support Agent6mo ago
If you are having trouble selecting a control preset and holding the "A" button isn't working, you can try the following steps: 1. Ensure Controller Connectivity: Make sure your controller is properly connected to the console. If it's wireless, try reconnecting it or use a USB cable.
2. Check for Controller Issues: Verify that the "A" button is functioning properly by using it in another game or in the console's menu.
3. Restart the Game: Sometimes a simple restart can fix the issue. Close the game and restart it. 4. Reboot the Console: Power down the console completely and then turn it back on. 5. Switch Controllers: If you have another controller available, try using it to see if the problem persists. 6. Update Firmware: Ensure both your console and controller firmware are up to date. If none of the above solutions work, it might be helpful to contact support, as there may be a specific bug or hardware issue at play.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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