high ping on european servers (again)
Good afternoon. After installing the update, my ping increased from 44 to 80 on Frankfurt, and on other servers it was even worse. More than a month ago I encountered the same problem and this discord server helped me solve it. Now I need your help again. I tried rebooting the router. My DNS server is configured as 8.8.8.8 and I have already cleared its cache. I also tried to reinstall the game, but the problem did not go away. The provider, unfortunately, does not respond. All attempts to fix the problem yourself are unsuccessful. Please, I need your help again.
4 Replies
High ping can be frustrating. Since you've already covered many standard troubleshooting steps, here are a few additional recommendations:
1. Network Reset Commands: Run the following commands in Command Prompt (Admin) to reset your network settings:
-
netsh int ip reset
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
- netsh winsock reset
2. VPN: If possible, try using a VPN to see if your routing to the servers improves. This can sometimes bypass problematic ISP routing.
3. Peer-to-Peer Connections: Disable any peer-to-peer software/services that may be using your bandwidth.
4. Background Applications: Close any unnecessary background applications to free up bandwidth.
5. Traceroute: Run a traceroute to the VALORANT EU servers to identify where the delay might be happening. You can use the command: tracert <VALORANT server IP>. This information can be helpful when you're discussing the issue with your ISP.
6. Contact Riot Support: If the issue persists, submit a ticket to Riot Support for more personalized troubleshooting.
These steps should help improve your ping. If your situation does not improve, you can reach out to Riot for further assistance.
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