V
VALORANT6mo ago
2ne1

VAN9003 support

Every time I try to play Valorant it kicks me out and this message pops up. I followed all of the rules on the website but it still wont let me play at least one game. Can I get some help please?
2 Replies
Support Agent
Support Agent6mo ago
The VAN9003 error typically relates to issues with Secure Boot or TPM settings. Here are the steps to troubleshoot: 1. Enable Secure Boot: - Restart your computer and enter the BIOS/UEFI settings (usually by pressing a key like F2, F10, DEL, or ESC during startup). - Look for a setting called "Secure Boot" and ensure it is enabled. 2. Check TPM Settings: - While in the BIOS/UEFI, find the TPM (Trusted Platform Module) setting and ensure it's enabled. 3. Operating System Mode: - Make sure your system is operating in UEFI mode rather than Legacy BIOS. Switching between Legacy BIOS and UEFI can render Windows unbootable, so do this carefully. 4. Update Windows: - Go to Settings > Update & Security > Windows Update and check for any updates to make sure you are on the latest version of Windows. 5. Reinstall Riot Vanguard: - Uninstall Riot Vanguard via Control Panel or Settings. - Restart your computer and launch VALORANT to prompt Vanguard to reinstall. For detailed steps and images, refer to the support articles: - https://support-valorant.riotgames.com/hc/en-us/articles/16941220890899-Addressing-Virtualization-based-security-VBS-settings-on-Windows-10-VAN9005-VALORANT - https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT If the issue persists, please consider submitting a ticket to Riot Support for personalized assistance.
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2ne1
2ne1OP6mo ago
@Saucywan I hope you don't mind me pinging you. Can I get some help with this?
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