VAN9003 support
Every time I try to play Valorant it kicks me out and this message pops up. I followed all of the rules on the website but it still wont let me play at least one game. Can I get some help please?
2 Replies
The VAN9003 error typically relates to issues with Secure Boot or TPM settings. Here are the steps to troubleshoot:
1. Enable Secure Boot:
- Restart your computer and enter the BIOS/UEFI settings (usually by pressing a key like F2, F10, DEL, or ESC during startup).
- Look for a setting called "Secure Boot" and ensure it is enabled.
2. Check TPM Settings:
- While in the BIOS/UEFI, find the TPM (Trusted Platform Module) setting and ensure it's enabled.
3. Operating System Mode:
- Make sure your system is operating in UEFI mode rather than Legacy BIOS. Switching between Legacy BIOS and UEFI can render Windows unbootable, so do this carefully.
4. Update Windows:
- Go to Settings > Update & Security > Windows Update and check for any updates to make sure you are on the latest version of Windows.
5. Reinstall Riot Vanguard:
- Uninstall Riot Vanguard via Control Panel or Settings.
- Restart your computer and launch VALORANT to prompt Vanguard to reinstall.
For detailed steps and images, refer to the support articles:
- https://support-valorant.riotgames.com/hc/en-us/articles/16941220890899-Addressing-Virtualization-based-security-VBS-settings-on-Windows-10-VAN9005-VALORANT
- https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT
If the issue persists, please consider submitting a ticket to Riot Support for personalized assistance.
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@Saucywan I hope you don't mind me pinging you. Can I get some help with this?