RIOT support tickets not working

i keep trying to submit a ticket to regain access to my account and after submitting it i page pops up and says "oops The page you were looking for doesn't exist You may have mistyped the address or the page may have moved" and when i go to the "my tickets" section it won't even show up there so i don't know if RIOT is replying and i just can't find the ticket or it's just disappearing
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