My account was banned and I didn't use any cheats, why?

valorant
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Support Agent
Support Agentβ€’6mo ago
If you believe your account was banned incorrectly and you did not use any cheats, you can take a few steps to address the issue: 1. Check Your Email: Riot Games usually sends an email explaining the reason for your ban. Make sure to check your inbox and spam folder for any communication from Riot. 2. Appeal the Ban: You can submit a ticket to Riot Games to appeal the ban. Provide as much detail as possible about your account and the circumstances. Use this link to submit a ticket: Riot Support. 3. Make Sure Your System is Clean: Any third-party software that offers an unfair advantage can trigger a ban. Ensure that your PC does not have any such software installed and running, and avoid using any overlays or macros that could be misinterpreted by Vanguard (VALORANT's anti-cheat system). 4. Review Account Security: Make sure your account has not been compromised. Change your password and enable two-factor authentication as a precaution. If none of these steps resolve the issue, the Riot Support team will be able to provide further guidance through the support ticket.
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