V
VALORANT5mo ago
Khaos

issues since updating game yesterday

Hello my game will no longer launch since the update yesterday. When I try to launch the game it just gets stuck on the riot games splash screen. Things I have tried - restart PC - uninstall/reinstall Valorant - uninstall/reinstall vanguard - uninstall/reinstall riot client - launch game and riot client in admin mode - clear logs - reinstall graphic drivers Played game with no issues Monday and now since the update I installed yesterday afternoon nothing I have tried I’m having any luck getting past the title screen. Have no issues launch LoL and I’m out of ideas so hoping someone here can help.
1 Reply
Support Agent
Support Agent5mo ago
If you've already tried all the usual troubleshooting steps, there might be an underlying software conflict or a deeper system issue at play. Here are a few additional steps you can try: 1. Check Background Processes: Sometimes, other software running in the background can interfere with VALORANT. Close any unnecessary applications running in the background. 2. Disable Overlays: Disable any in-game overlays (such as Discord, Nvidia Shadowplay, etc.) as they can sometimes cause issues. 3. Disable Antivirus: Temporarily disable your antivirus or add VALORANT to its exception list. 4. Update Windows: Make sure your Windows operating system is fully updated. This can resolve some compatibility issues. 5. Run Network Commands: Open Command Prompt as administrator and run the following commands: - netsh int ip reset - ipconfig /release - ipconfig /renew - ipconfig /flushdns - netsh winsock reset 6. Check Secure Boot/TPM Settings: Ensure Secure Boot and TPM are enabled in your BIOS settings. Refer to the support articles linked below: - Secure Boot/TPM Configuration Link If none of these steps resolve the issue, it may be beneficial to submit a ticket to Riot Games Support, detailing everything you have tried so far: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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