Stuck/Crashing on the loading screen when starting the game

Ive read through the other posts about this and ive done all the steps the help bot said to do. I even uninstalled the game and reinstalled. I dont have an msi laptop. the game was working legit right before the update
12 Replies
Support Agent
Support Agent5mo ago
If you're experiencing crashes or are stuck on the loading screen, even after following the recommended steps and a game reinstall, here are a few additional steps that may help: 1. Graphics Drivers: Ensure your GPU drivers are up to date. Visit the official website for NVIDIA, AMD, or Intel, depending on your GPU. 2. Run as Administrator: Right-click the VALORANT shortcut and select 'Run as administrator'. 3. Disable Overlays: Turn off any overlays (Discord, NVIDIA GeForce Experience, etc.) that might be running. 4. Check for Updates: Make sure Windows and all drivers are fully updated. 5. Clean Boot: Perform a clean boot to ensure no background applications are causing conflicts. Instructions here. 6. Firewall/Antivirus: Ensure your firewall/antivirus is not blocking VALORANT or Riot Vanguard. Add them to the exceptions list. 7. Event Viewer: Check Windows Event Viewer for specific error logs when the game crashes to find potential causes. If none of these work, consider submitting a ticket to Riot Games Support for a more in-depth investigation.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right-click this message -> Apps -> ✅ Mark Solution. Thank you!
Saqua
Saqua5mo ago
If it's not MSI its either maintenance or Valorant issue we just gotta wait until maintenance finishes
Mytheral
MytheralOP5mo ago
alr
marvin
marvin5mo ago
cut ur game folder from riot games and move it to c drive i had the same problem and now fixed
Mytheral
MytheralOP5mo ago
wdym like drag the valorant folder to c drive?
marvin
marvin5mo ago
yess
Mytheral
MytheralOP5mo ago
alr trying now
marvin
marvin5mo ago
c is the faster drive it worked for me i did it like 3 hours ago and everything works now
Mytheral
MytheralOP5mo ago
ok i took the valorant folder from riot games out and into cdrive
marvin
marvin5mo ago
i dmed u there is tutorial
Mytheral
MytheralOP5mo ago
@marvin your a legend thanks man it worked, just took some time to load
marvin
marvin5mo ago
npp :)) glad to help. i had this problem for so long time
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