Vanguard Error Code; VAN9003

my friend is keep getting this error and cannot play Valorant cause of it, Please Help
9 Replies
Support Agent
Support Agent5mo ago
Error Code VAN9003 indicates issues related to Secure Boot or TPM configuration in your friend's system. Follow these steps: 1. Enable Secure Boot/TPM: Go to BIOS/UEFI settings during your system startup. Look for Secure Boot and TPM options and enable them. Refer to your motherboard's manual for precise steps. 2. Verify BIOS Mode: Before enabling Secure Boot, make sure your system is using UEFI mode instead of Legacy BIOS to avoid rendering your system unbootable. You can check this in System Information under BIOS Mode. 3. Update Windows: Ensure your Windows is up to date. 4. Detailed Guides: Use these support articles for in-depth instructions: - VAN9003 Troubleshooting - Legacy BIOS and UEFI Information - Vanguard Restrictions If the issue persists, your friend should create a support ticket on Riot Games Support.
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Saucywan
Saucywan5mo ago
win+r, msinfo32, send a photo
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German btw
Saucywan
Saucywan5mo ago
win+r, tpm.msc, send a photo
Saucywan
Saucywan5mo ago
Restart Computer Press Del key while booting to get into BIOS Make sure it's in Advanced Mode (If it's in Easy Mode press F2) Go to "Boot" tab at the top Find: "CSM Support", Make sure its DISABLED Find: "Secure Boot", Set Secure boot to enabled Find: "Secure Boot Mode", It should be Standard, SET it to Custom Find: "Restore factory keys", Click it, And click YES You may get a pop up asking you to EXIT WITHOUT SAVING. Press NO
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He´s trying it now I´ll keep you up to date
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