V
VALORANT5mo ago
parker

issue loading in

i’ve already tried restarting my computer, wifi, and running valorant as an administrator, but whenever i try to play the game i get stuck loading on this screen, does anyone know how to fix this?
No description
7 Replies
Support Agent
Support Agent5mo ago
It looks like you're stuck on the loading screen, which can have several potential causes. Here's a step-by-step troubleshooting guide to help resolve the issue: 1. Check Riot Client Updates: Ensure your Riot Client is up-to-date. Sometimes, outdated clients can cause loading issues. 2. Check Game Files: Verify the integrity of your game files. Go to the Riot Client, click on the settings icon, and select "Repair". This will check for any missing or corrupted files and replace them. 3. Disable Firewall/Antivirus: Temporarily disable your firewall and antivirus software to see if they are causing the issue. Make sure to re-enable them after testing. 4. Clear DNS Cache: - Open Command Prompt as an administrator. - Type the following commands one by one and press Enter after each:
ipconfig /release
ipconfig /renew
ipconfig /flushdns

ipconfig /release
ipconfig /renew
ipconfig /flushdns

5. Reinstall Vanguard: Uninstall Riot Vanguard, restart your computer, and then launch VALORANT again to reinstall Vanguard. 6. Network Connection: Ensure your network is stable. Try switching to a wired connection if you are using WiFi. If the issue persists, you may need to reach out to Riot Support directly for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question, please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Saucywan
Saucywan5mo ago
What laptop do you have?
parker
parkerOP5mo ago
msi
Saucywan
Saucywan5mo ago
Can you get the specific model number please Is it the Thin GF63 ****?
parker
parkerOP5mo ago
thin gf63 12ve
Saucywan
Saucywan5mo ago
https://cdn.playersupport.riotgames.com/riot-repair-tool/Riot%20Repair%20Tool.exe Please download and run the riot repair tool After that please send me the game logs and system logs We may send them here or in my direct messages
Saqua
Saqua5mo ago
shit bro it might just be MSI
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