My val constantly crashes

Start having problems when I upgraded to Windows 11 last month.
No description
14 Replies
Support Agent
Support Agentβ€’6mo ago
Error VAN9003 indicates that Secure Boot needs to be enabled to play VALORANT. Here are the steps to enable Secure Boot: 1. Check Firmware Mode: - First, determine if your system is using Legacy BIOS or UEFI mode. Enabling Secure Boot on a Legacy BIOS system can cause issues. You may find this information in your BIOS/UEFI settings or via system information. 2. Access BIOS/UEFI: - Restart your computer and enter BIOS/UEFI by pressing a specific key during boot (usually F2, DEL, or ESC). 3. Enable Secure Boot: - In the BIOS/UEFI menu, navigate to the Boot or Security tab. - Locate the Secure Boot option and enable it. 4. Save and Exit: - Save the changes and reboot your PC. After enabling Secure Boot, try launching VALORANT again. If you encounter the same issue or if your system used Legacy BIOS, you might need to reinstall Windows in UEFI mode. For detailed guides, visit the relevant support articles here and here.
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Saucywan
Saucywanβ€’6mo ago
win+r, msinfo32, send a photo
Saucywan
Saucywanβ€’6mo ago
press the windows key + the r key Go to windows Not your bios
𝓛𝔂𝓸𝓷 𝓝π“ͺ𝓽𝓲𝓸𝓷 (θŽγ†θ‹±οΌ‰
after that do i copy and paste this win+r, msinfo32 intoit?
Saucywan
Saucywanβ€’6mo ago
Yes
Saucywan
Saucywanβ€’6mo ago
Press the windows key + the r key Then enter
msinfo32
msinfo32
Then send me a photo
Saucywan
Saucywanβ€’6mo ago
Enter only msinfo32
Saucywan
Saucywanβ€’6mo ago
Now please go to your bios Go to settings, Advanced, Windows os configuration Then secure boot Set secure boot mode to custom. Then restore all factory default keys
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