VGk.sys BSOD

Please I need fix, Whenever I open the game it causes bsod System Thread exception not handled What failed: VGK.sys
1 Reply
Support Agent
Support Agent7mo ago
The VGK.sys Blue Screen of Death (BSOD) error often indicates an issue with Riot Vanguard, the anti-cheat software for VALORANT. Please follow these steps to potentially resolve this problem: 1. Uninstall Riot Vanguard: - Go to "Add or remove programs" in Windows settings. - Find "Riot Vanguard" and uninstall it. 2. Reinstall Riot Vanguard and VALORANT: - Restart your computer. - Launch VALORANT, which will prompt the reinstallation of Vanguard. 3. Update Drivers: - Ensure all your device drivers, especially your graphics and system drivers, are up to date. 4. Windows Updates: - Make sure your Windows OS is updated to the latest version. 5. Antivirus/Firewall: - Temporarily disable or configure your antivirus/firewall to ensure it's not conflicting with Vanguard. If the issue persists, you can submit a ticket to Riot Support for further assistance. You can do this through the Riot Games support site.
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