pls help me plsss

when i open valorant the pc appear the blue screen
1 Reply
Support Agent
Support Agent6mo ago
A blue screen error when opening VALORANT can indicate a serious issue with your system. Here are some steps to troubleshoot: 1. Update Drivers: Ensure your graphics card and other drivers (like sound, network) are up-to-date. 2. System Updates: Make sure your Windows OS is fully updated. 3. Check for Conflicts: Disable or uninstall any recently installed programs that might be conflicting with VALORANT. 4. Vanguard: Try uninstalling Riot Vanguard, restart your PC, then start VALORANT to reinstall Vanguard. 5. Hardware Check: Run a hardware diagnostic to ensure your RAM and other hardware components are functioning correctly. 6. Antivirus Software: Temporarily disable or whitelist VALORANT in your antivirus software. 7. Event Viewer: Check Windows Event Viewer for detailed errors that might provide more insight. If the issue persists, consider submitting a ticket to Riot Support for more personalized assistance.
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