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It sounds like your account might be set to the wrong region. This can happen if you created your Riot account while connected to a different region, or if there's been a mix-up on the server's end. You can request a region transfer from Riot Games support. Visit the following link for detailed steps and to submit a request: https://support-valorant.riotgames.com/hc/en-us/articles/360046827993-How-to-Join-Another-Region
If you continue to face problems, it's best to reach out directly to Riot's support team for more personalized assistance.
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